Shipping policy

Shipping Policy

Last Updated: 23/6/2026

Thank you for shopping with [Lacy Secret]. This Shipping Policy explains how we process and deliver orders.

1. Order Processing

All orders are processed within [1–3] business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Standard Shipping - 3-7 business days.

Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs clearance, or other unforeseen circumstances.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipment confirmation email containing tracking information. Tracking details may take up to 24 hours to become active.

4. Incorrect Shipping Information

Please ensure your shipping address is accurate before placing an order.

We are not responsible for:

Delays caused by incorrect addresses
Failed deliveries due to inaccurate customer information

If you notice an error, contact us immediately at [zatakstore6@gmail.com].

6. Lost or Delayed Shipments

If your package is significantly delayed or appears lost:

Check the tracking information.
Contact the shipping carrier.
Reach out to us at [zatakstore6@gmail.com]] with your order number.

We will work with the carrier to investigate the issue.

7. Damaged Items

If your order arrives damaged:

Take photographs of the package and damaged item.
Contact us within [48/72] hours of delivery.
Include your order number and supporting photos.

We will evaluate the issue and arrange a replacement or refund where applicable.

8. Shipping Restrictions

We reserve the right to restrict shipping to certain locations due to carrier limitations, legal restrictions, or operational considerations.

9. Contact Us

If you have questions regarding shipping, please contact:

[Zatak Universal LLP]
Email: [zatakstore6@gmail.com]
Phone: [9187351024]
Website: [LacySecret.Com]